⚡ Integration Guide · Email Marketing · Updated March 2025
KokobeoChat + Mailchimp Integration
Add chat leads to Mailchimp lists automatically. Tag subscribers based on chat topic and trigger email sequences from chat events.
⏱️ Setup time: Under 15 minutes · Difficulty: Easy · Plan required: Free or higher
What This Integration Does
Connecting KokobeoChat with Mailchimp eliminates data silos and automates workflows between your chat and email marketing system. Every chat conversation enriches your Mailchimp data automatically.
Step-by-Step Setup
Connect via Settings → Integrations → Mailchimp
Select the Mailchimp audience to sync chat leads to
Map KokobeoChat tags to Mailchimp tags
Set trigger: lead captures email in chat → add to Mailchimp list
Configure welcome email sequence in Mailchimp for chat leads
Key Benefits
🔄 Auto-syncChat data flows to Mailchimp instantly
⚡ No manual workZero copy-paste between systems
📊 Complete dataFull context in both platforms
🛠️ No code neededVisual configuration, no developers
Troubleshooting
The integration isn't syncing data — what should I check?
1. Verify the API key/token is still valid (they can expire). 2. Check that the field mapping is correct. 3. Test with a new chat conversation. 4. Check the integration logs in Settings → Integrations → Mailchimp → Logs.
Can I sync historical chat data to Mailchimp?
Yes — use the bulk export/import function in KokobeoChat. Go to Settings → Data Export, export conversations as CSV, then import to Mailchimp using its bulk import tool.
Start Free with All Integrations
500 chats/month · GPT-4o AI · 14 languages · All integrations included