⚡ Integration Guide · E-commerce · Updated March 2025
KokobeoChat + WooCommerce Integration
Connect KokobeoChat to your WooCommerce store for order lookup, cart recovery, and product recommendation in live chat.
⏱️ Setup time: Under 15 minutes · Difficulty: Easy · Plan required: Free or higher
What This Integration Does
Connecting KokobeoChat with WooCommerce eliminates data silos and automates workflows between your chat and e-commerce system. Every chat conversation enriches your WooCommerce data automatically.
Step-by-Step Setup
Install the KokobeoChat WordPress plugin
Enter your WooCommerce API keys in the plugin settings
Enable Order Lookup mode in KokobeoChat dashboard
Configure cart abandonment trigger for checkout page
Test: chat as a customer and look up an order by email
Key Benefits
🔄 Auto-syncChat data flows to WooCommerce instantly
⚡ No manual workZero copy-paste between systems
📊 Complete dataFull context in both platforms
🛠️ No code neededVisual configuration, no developers
Troubleshooting
The integration isn't syncing data — what should I check?
1. Verify the API key/token is still valid (they can expire). 2. Check that the field mapping is correct. 3. Test with a new chat conversation. 4. Check the integration logs in Settings → Integrations → WooCommerce → Logs.
Can I sync historical chat data to WooCommerce?
Yes — use the bulk export/import function in KokobeoChat. Go to Settings → Data Export, export conversations as CSV, then import to WooCommerce using its bulk import tool.
Start Free with All Integrations
500 chats/month · GPT-4o AI · 14 languages · All integrations included