⚡ Updated March 2025

Live Chat API & Webhooks — Developer Documentation 2025

RESTful API with full CRUD for contacts, conversations, messages and analytics. Webhooks for new message, chat closed, agent assigned events. SDK available for JS, Python, PHP and Ruby.

📊 Key stat: 42% of enterprise buyers require API access before purchasing live chat software.

How It Works

KokobeoChat's api & webhooks feature is designed to be powerful yet easy to use. Setup takes minutes, not days — and our visual configuration interface means no coding is required.

Key Capabilities

⚡ Instant activationEnable with one click from the dashboard
🎨 Fully customizableMatch your brand and workflow exactly
📊 Built-in analyticsTrack performance with dedicated reports
🔗 IntegrationsConnect with your CRM, email and other tools

Step-by-Step Setup Guide

  1. Log into your KokobeoChat dashboard at chat.kokobeo.com
  2. Navigate to Settings → API & Webhooks
  3. Follow the configuration wizard (takes under 10 minutes)
  4. Test with a real conversation using the preview mode
  5. Publish — your changes go live immediately

Compatible Platforms

Works on: WordPress, Shopify, WooCommerce, Wix, Webflow, Squarespace, Magento, PrestaShop, React, Vue, Angular, and any custom HTML website.

Try API & Webhooks Free

500 chats/month · GPT-4o AI · 14 languages

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Frequently Asked Questions

Is API & Webhooks included in the free plan?

Yes, basic api & webhooks is available on KokobeoChat's free plan (500 chats/month). Advanced configuration is available on Pro (€29/mo) and Business (€79/mo) plans.

How long does it take to set up API & Webhooks?

Basic setup takes 5 minutes. Full configuration with custom rules takes about 30 minutes. Our onboarding wizard guides you through each step.

Does API & Webhooks work on mobile devices?

Yes, KokobeoChat is fully responsive and works on all devices including iOS and Android for both agents and customers.