⚡ Updated March 2025

Live Chat Email Integration — Unified Inbox 2025

Connect Gmail, Outlook, or custom SMTP to KokobeoChat. Email replies and live chat conversations appear in one unified inbox. AI handles routing and prioritization.

📊 Key stat: Agents switching between email and chat lose 23 minutes of productivity per day.

How It Works

KokobeoChat's email integration feature is designed to be powerful yet easy to use. Setup takes minutes, not days — and our visual configuration interface means no coding is required.

Key Capabilities

⚡ Instant activationEnable with one click from the dashboard
🎨 Fully customizableMatch your brand and workflow exactly
📊 Built-in analyticsTrack performance with dedicated reports
🔗 IntegrationsConnect with your CRM, email and other tools

Step-by-Step Setup Guide

  1. Log into your KokobeoChat dashboard at chat.kokobeo.com
  2. Navigate to Settings → Email Integration
  3. Follow the configuration wizard (takes under 10 minutes)
  4. Test with a real conversation using the preview mode
  5. Publish — your changes go live immediately

Compatible Platforms

Works on: WordPress, Shopify, WooCommerce, Wix, Webflow, Squarespace, Magento, PrestaShop, React, Vue, Angular, and any custom HTML website.

Try Email Integration Free

500 chats/month · GPT-4o AI · 14 languages

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Frequently Asked Questions

Is Email Integration included in the free plan?

Yes, basic email integration is available on KokobeoChat's free plan (500 chats/month). Advanced configuration is available on Pro (€29/mo) and Business (€79/mo) plans.

How long does it take to set up Email Integration?

Basic setup takes 5 minutes. Full configuration with custom rules takes about 30 minutes. Our onboarding wizard guides you through each step.

Does Email Integration work on mobile devices?

Yes, KokobeoChat is fully responsive and works on all devices including iOS and Android for both agents and customers.