⚡ Updated March 2025

Proactive Chat Triggers — Convert Passive Visitors

Trigger personalized chat messages based on: time on page, scroll percentage, exit intent, specific URL, referral source, or custom JavaScript events.

📊 Key stat: Proactive chat increases conversion rates by 29% compared to reactive chat.

How It Works

KokobeoChat's proactive triggers feature is designed to be powerful yet easy to use. Setup takes minutes, not days — and our visual configuration interface means no coding is required.

Key Capabilities

⚡ Instant activationEnable with one click from the dashboard
🎨 Fully customizableMatch your brand and workflow exactly
📊 Built-in analyticsTrack performance with dedicated reports
🔗 IntegrationsConnect with your CRM, email and other tools

Step-by-Step Setup Guide

  1. Log into your KokobeoChat dashboard at chat.kokobeo.com
  2. Navigate to Settings → Proactive Triggers
  3. Follow the configuration wizard (takes under 10 minutes)
  4. Test with a real conversation using the preview mode
  5. Publish — your changes go live immediately

Compatible Platforms

Works on: WordPress, Shopify, WooCommerce, Wix, Webflow, Squarespace, Magento, PrestaShop, React, Vue, Angular, and any custom HTML website.

Try Proactive Triggers Free

500 chats/month · GPT-4o AI · 14 languages

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Frequently Asked Questions

Is Proactive Triggers included in the free plan?

Yes, basic proactive triggers is available on KokobeoChat's free plan (500 chats/month). Advanced configuration is available on Pro (€29/mo) and Business (€79/mo) plans.

How long does it take to set up Proactive Triggers?

Basic setup takes 5 minutes. Full configuration with custom rules takes about 30 minutes. Our onboarding wizard guides you through each step.

Does Proactive Triggers work on mobile devices?

Yes, KokobeoChat is fully responsive and works on all devices including iOS and Android for both agents and customers.