WordPress is the most popular CMS in the world โ and adding live chat to it takes about 5 minutes with KokobeoChat. Here are both installation methods.
๐ก Pro tip: KokobeoChat users who follow this guide see measurable results within the first 2 weeks.
Step-by-Step Guide
Method 1 (Plugin): Search "KokobeoChat" in WordPress Plugin Directory โ Install โ Activate โ Enter API key
Method 2 (Script): Copy script from KokobeoChat dashboard โ Add to Appearance โ Theme Editor โ footer.php
Configure the widget in KokobeoChat dashboard (not in WordPress)
For WooCommerce: enable the Shopify/WooCommerce integration for order lookup
For WPML/Polylang: enable multilingual mode in KokobeoChat settings
Common Mistakes to Avoid
Setting it up once and never revisiting โ optimize monthly using your analytics
Automating too much too soon โ start with the top 10 FAQ, then expand
Ignoring mobile โ 65% of chat conversations happen on smartphones
No escalation path โ always make it easy to reach a human when needed
KokobeoChat Makes This Easy
๐ค AI does the heavy liftingResolves 70% of chats automatically
๐ Built-in analyticsTrack every metric mentioned in this guide
๐๏ธ No-code configurationVisual builder, no developer needed
๐ฐ Free forever plan500 chats/month, AI included
Try It Free โ No Credit Card
500 chats/month ยท GPT-4o AI ยท 14 languages ยท 5-min setup